Knowledgebase
How do I add an ssl certificate to my website?
If you already have an ssl certificate, we can install it for you for a one-time charge of $10....
Views: 103
How do I backup my hosting account?
Linux account holders can generate a complete backup or partial backup of their account using the...
Views: 109
How do I change my dns to the new server?
If your domain name is not registered with JerusaHost, you will need to login to your current...
Views: 111
How do I setup my email accounts?
Email accounts can be setup by clicking "Email Accounts" icon in cPanel or "Create Mail Account"...
Views: 116
How do I show hidden files in cpanel file manager after choosing to hide them?
Click the link "reset all interface settings" at the bottom of your cPanel home page. This will...
Views: 110
How do I upload files to my web hosting space?
You can upload files through an ftp program like filezilla or use the file manager in your...
Views: 156
How long does it take for my domain work with my new hosting account?
It takes up to 48 hours for the domain nameservers to point to the new server location. This...
Views: 199
Is there a way to put a password on certain folders?
Yes. Under the "Security" heading in cPanel you can password-protect directories. You can also...
Views: 100
Is there any downtime while my site is being transferred to JerusaHost?
No, provided you follow our instructions. We will keep your old site up until the dns resolves to...
Views: 103
What are some of the important directory paths?
website files: /home/username/public_html (for Windows hosting it is called httpdocs)public ftp...
Views: 129
What is the login url to my control panel?
cPanel Login URL For Linux Users:Control Panel URL: https://[your server ip or server...
Views: 149
What pop and smtp server names do I use to configure my email client?
If you are using a 3rd-party email application like Outlook or Thunderbird or a web-based email...
Views: 152
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Articles
How do I add an ssl certificate to my website?If you already have an ssl certificate, we can install it for you for a one-time charge of $10....
Views: 103
How do I backup my hosting account?Linux account holders can generate a complete backup or partial backup of their account using the...
Views: 109
How do I change my dns to the new server?If your domain name is not registered with JerusaHost, you will need to login to your current...
Views: 111
How do I setup my email accounts?Email accounts can be setup by clicking "Email Accounts" icon in cPanel or "Create Mail Account"...
Views: 116
How do I show hidden files in cpanel file manager after choosing to hide them?Click the link "reset all interface settings" at the bottom of your cPanel home page. This will...
Views: 110
How do I upload files to my web hosting space? You can upload files through an ftp program like filezilla or use the file manager in your...
Views: 156
How long does it take for my domain work with my new hosting account?It takes up to 48 hours for the domain nameservers to point to the new server location. This...
Views: 199
Is there a way to put a password on certain folders?Yes. Under the "Security" heading in cPanel you can password-protect directories. You can also...
Views: 100
Is there any downtime while my site is being transferred to JerusaHost?No, provided you follow our instructions. We will keep your old site up until the dns resolves to...
Views: 103
What are some of the important directory paths?website files: /home/username/public_html (for Windows hosting it is called httpdocs)public ftp...
Views: 129
What is the login url to my control panel?cPanel Login URL For Linux Users:Control Panel URL: https://[your server ip or server...
Views: 149
What pop and smtp server names do I use to configure my email client?If you are using a 3rd-party email application like Outlook or Thunderbird or a web-based email...
Views: 152
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